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Training

As part of our commitment to providing exceptional customer service, CFX provides on-site training, training via our online tutorial, telephone support and training, and off-site training using Internet technologies.

Our on-site and web training including the "Future of eFiling in Texas," typically consists of a presentation outlining the eFiling background, rules, and processes, followed by an eFiling demonstration of the preparation and submission of an eFiling from start to finish. We conclude with the attendees accessing our training system and filing documents on their own. In addition, we provide customized training modules to fit the needs of our clients.

We provide monthly web training for our Texas clients on the second Wednesday of each month at 10:00 a.m. (CT) and for our Washington, DC clients on the third Wednesday of each month at 11:00 a.m. (ET). Both sessions are limited to 100 participants. However, you may have multiple participants in a conference room connected via speaker phone. To join our upcoming DC Superior Court webinars, please click on one of the following links: register now for February 15th or register now for March 21st. To join our upcoming Texas webinars, please click on one of the following links: register now for February 8th or register now for March 14th.

The newest training provided by CaseFileXpress is "eServing Discovery in Texas." This MCLE accredited training is offered the second Wednesday of each month at 2:00 p.m. CT. You may register now for February 8th or register now for March 14th.

Both our "Future of eFiling in Texas" and "eServing Discovery in Texas" trainings are MCLE accredited by the Texas State Bar. These trainings are each approved for 1.0 participatory hours and .25 hours of Ethics credit.

Our online tutorial guides our clients through the process by demonstrating the steps to filing electronically. The online tutorial takes approximately seven (7) minutes and provides an in-depth overview of the CFX eFiling and eService system.

We also provide one-on-one training through our toll-free customer support line at 877-433-4533. Our clients routinely contact us as they are preparing and submitting their first eFiling and we are more than happy to guide them, step-by-step, through the process. Our 24-hour, 7 day a week customer support line provides the opportunity to connect one-on-one with our clients with the instruction they need, when they need it the most.

 
 
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