As part of our commitment to providing exceptional customer service, CFX provides on-site training, training via our online tutorial, telephone support and training, and off-site training using Internet technologies.

Our on-site and web training typically consists of a presentation outlining the eFiling background, rules, and processes, followed by an eFiling demonstration of the preparation and submission of an eFiling from start to finish. If computers with an Internet connection are available, we conclude with the attendees accessing our training system and filing documents on their own. We also customize our training modules to fit the needs of our clients.

We provide a monthly web training for our Texas clients on the second Wednesday of the month at 10:00 CST and for our Washington, DC clients on the third Wednesday of the month at 11:00 EST.  Both sessions are limited to ten participants. However, you may have multiple participants in a conference room connected via speaker phone.  To join our monthly web training or schedule a web training for your firm, email us at training@cfxpress.com.

Our Texas Internet and Onsite training is MCLE accredited by the Texas State Bar.  Our training is approved for 1.0 participatory hours of CLE and .25 hours of Ethics credit.

Our online tutorial guides our clients through the process by demonstrating the steps to filing electronically. The online tutorial takes approximately seven (7) minutes and provides an in-depth overview of the CFX eFiling and eService system.

We also provide one-on-one training through our toll-free customer support line at 877-433-4533. Our clients routinely contact us as they are preparing and submitting their first eFiling and we are more than happy to guide them, step-by-step, through the process. Our 24-hour, 7 day a week customer support line provides the opportunity to connect one-on-one with our clients with the instruction they need, when they need it the most.